How auto shop owners utilize the resources in their business is essential. Every tool, system and employee should be functioning to the best of its ability. In this way, you will automatically improve your output and increase your profit margins. Shop management software is often underutilized for several different reasons; however, here are some tips on how to get the best out of your software.
What should shop management software be used for?
Even when auto shops use software, due to a lack of training, it is often neglected and used for basic purposes such as generating invoices for parts used and services performed. All other tasks such as vehicle delivery, vehicle quoting, vehicle check, scheduling appointments and customer interaction are performed outside the shop management software. Other activities such as procurement, sourcing and assigning technicians to jobs are also performed outside of the software. You will improve the efficiency of your business by using the system to perform all of the processes mentioned.
A shop that does not take advantage of its software systems are dependent on their employees to do the majority of the work. While it is essential that you employ the best technicians, it is also important that their productivity is at its highest. This is only possible when the majority of processes are filtered through the shop management system.
Outside of getting more done throughout the day, software improves your overall work environment, lowers costs, increases profits and adds value to your business. Your aim as a shop owner should be to get more done in less time, a good shop management system will help you to do this.
If you are already using software, the best way to make the most out of it is to hire an expert to train your staff. You may be concerned that such costs are not in your budget; however, if you are finding it difficult to get a full grasp of the software, not only are you going to waste time trying to figure out how to use it, you are also going to waste money working on tasks that could be automated and streamlined by the system while you are and your employees are working on projects that will benefit your business.
If you are not using software, you need to spend time doing a bit of research to work out what will best suit the needs of your company. A company that offers a free trial is going to be the most effective, in this way you can test whether benefits are going to outweigh the financial investment. Tekmetric is offering an extended free trial until the end of 2018, you are not bound to a contract, there is no small print to read, and there are no hidden costs. You will have access to all features until the end of the year, if you are not satisfied with the software, you can send it back without paying a cancellation fee.